Commercial HVAC & Refrigeration

Everything your site needs — done right.

Reliable service for RTUs, splits, walk-ins/reach-ins, ice machines, and commercial water heaters. Clean workmanship, clear documentation, and DaVinci Portal included.

UA Local 250 Member
PLA / Prevailing Wage Ready
Certified Payroll & Compliance
Licensed • Bonded • Insured
Service#commercial-repair

Commercial Troubleshooting & Repair

Fast, no-nonsense diagnostics on HVAC, refrigeration, walk-ins/reach-ins, ice machines, and commercial water heaters.

  • Root-cause diagnostics, not guesswork
  • Truck-stocked parts for common same-day fixes
  • Clear options before any repair is authorized
  • DaVinci Portal included: QR history, notes, photos
Commercial Troubleshooting & Repair
RTU & Split System Installs
Service#rtu-split-installs

RTU & Split System Installs

Quiet, efficient rooftop (RTU) and split systems sized for your load, hours, and air changes—not just square footage.

  • Site survey, load considerations, airflow balancing
  • Clean rigging, code-perfect gas/electrical/condensate
  • Startup readings documented in the Portal
  • DaVinci Portal included: asset QR + warranty docs
Service#refrigeration-coolers

Refrigeration: Walk-In & Reach-In Coolers/Freezers

Keep product safe and doors open. We service and maintain reach-ins, walk-ins, display cases, and prep coolers.

  • Evap/condenser coil cleaning & defrost checks
  • TXV/EEV, superheat, subcool, and pressure readings
  • Door seals, drains, heaters, and fan packages
  • DaVinci Portal: temps/pressures logged by asset
Refrigeration: Walk-In & Reach-In Coolers/Freezers
Ice Machines — Service & Sanitation
Service#ice-machines

Ice Machines — Service & Sanitation

Production issues or dirty ice hurt service and health scores. We handle diagnostics, descaling, sanitizing, and filtration.

  • Scale removal, deep sanitation, and filter programs
  • Bin sensors, harvest cycles, pumps & valves
  • OEM-spec readings and PM intervals
  • DaVinci Portal: photo-logged cleanings & schedules
Service#maintenance-plans

Commercial Maintenance Plans

Quarterly, bi-annual, or annual PM designed to prevent breakdowns, document readings, and control costs.

  • Free diagnostic on repairs for members
  • Included labor per tier; member rate for overages
  • Photo-logged reports with temps/pressures/amps
  • DaVinci Portal included with QR tracking & scheduling
Commercial Maintenance Plans
Commercial Water Heaters
Service#commercial-water-heaters

Commercial Water Heaters

Tank or tankless, properly sized and vented. We service, replace, and document combustion/element health.

  • Combustion/ignition or element checks & descale
  • Venting, gas/electrical, condensate & expansion
  • Temperature set-points for safety and code
  • DaVinci Portal: service history & proof-of-work
Service#chillers-central-plant

Chillers & Central Plant Service

Air-cooled and water-cooled chillers, towers, pumps, and VFDs, serviced from logged operating data and planned for replacement before they fail.

  • Trend-based diagnosis: approach, delta-T, amp draw, pressures
  • Tower and water-treatment coordination for Legionella control
  • Replacement planning with rigging, power, and temporary cooling
  • DaVinci Portal included: plant records by asset
Chillers & Central Plant Service
Boilers & Hydronic Heating
Service#boilers-hydronic-heating

Boilers & Hydronic Heating

Combustion tuning, safety testing, and hydronic loop troubleshooting for commercial heating and process hot water.

  • Combustion analysis with logged results
  • Low-water cutoff, relief, and flame-safeguard testing
  • Condensing and non-condensing boiler service
  • Replacement planning around the heating season
Service#kitchen-ventilation-makeup-air

Kitchen Ventilation & Make-Up Air

Exhaust fans, make-up air units, and kitchen-to-dining balance that holds up during service. Mechanical side only; we do not clean hoods or ducts.

  • Make-up air unit service, repair, and replacement
  • Exhaust airflow verification and fan repair
  • Building pressure and comfort balance
  • Documented readings before and after
Kitchen Ventilation & Make-Up Air
Building Controls & Automation
Service#building-controls-automation

Building Controls & Automation

Schedules, setpoints, sensors, and economizer logic reviewed against how your building is actually used.

  • Schedule and setpoint review across equipment
  • Sensor calibration and economizer verification
  • Alarm and trend setup
  • Networked and programmable thermostat installation
Service#vrf-split-systems

VRF & Commercial Split Systems

Variable refrigerant flow, ductless, and commercial split systems for offices, medical, hospitality, and equipment rooms.

  • VRF and multi-split circuit diagnostics
  • Ductless installation for server rooms and tenant spaces
  • Controller and communication troubleshooting
  • Documented startup and commissioning
VRF & Commercial Split Systems
Included

DaVinci Portal — QR-coded asset tracking

Every covered unit gets a QR label. Scan to see completed services, technician notes, photos, upcoming work, and to schedule the next visit — all in one place.

QR labels for RTUs, splits, coolers/freezers, ice machines, and water heaters
Temps/pressures/amps documented to the asset timeline
Photo-logged proof-of-work and technician notes
Upcoming PM schedule with self-service booking
Our Standards

Licensed • Bonded • Insured • Permit/inspection ready • Respect for your business and guests.

Built for Operations

Uptime first. We document readings and maintenance to reduce surprises and control costs.

Refrigeration Expertise

Walk-ins, reach-ins, ice machines, and water heaters—handled with the same precision as HVAC.

Equipment brands we service

Commercial HVAC & Chillers
TraneCarrierDaikinYorkLennoxMitsubishi Electric
Commercial Refrigeration
HoshizakiManitowocTrueTraulsenBeverage-AirTurbo Air
Commercial Water Heaters
RheemA.O. SmithBradford White

Don't see your equipment listed? If it's commercial-grade, we've likely worked on it — ask us.

Service FAQs

Do you offer same-day service?

Yes—most diagnostics are same-day and many repairs can be completed in the same visit, parts permitting.

What areas do you serve?

All across Orange County. See the full list on our Service Areas page.

Do you offer maintenance plans?

Yes—Quarterly, Bi-Annual, and Annual tiers with included labor and free diagnostics on repairs.

What’s DaVinci Portal?

Our QR-coded equipment portal included with every plan—service history, photos, notes, upcoming work, and self-scheduling.

How the eleven services fit together

The service list above reads as eleven separate offerings. In practice they are one body of work organized around the mechanical systems a commercial building depends on, and most buildings touch several of them at once. A restaurant has rooftop units, a walk-in, reach-ins, an ice machine, a water heater, a kitchen exhaust fan, and a make-up air unit. A medical office has split systems or VRF, medication refrigeration, hot water, and a controls layer that decides when all of it runs. A school campus may have all of the above plus a boiler plant. Treating each as a separate vendor relationship is how facilities end up with four contractors, four sets of records, and nobody who understands how the systems interact.

The structure here is deliberate. Commercial repair is the diagnostic front door for every system type. RTU and split installs, VRF and ductless, and chillers and central plant cover the comfort cooling and heating equipment at the three scales a commercial building might use. Boilers and hydronic heating and commercial water heaters cover heat and hot water. Walk-in and reach-in refrigeration and ice machines cover the cold side. Kitchen ventilation and make-up air covers the airflow problems specific to cooking. Building controls ties the equipment to how the building is actually used. And maintenance plans are the program that keeps all of it documented and out of emergency mode.

Every one of these is commercial-only. Davinci Mechanical is the commercial and union (UA Local 250) division of Scottish Tom's Heating & Air, CA license #1083101, based in Orange County. The company does not take residential work, because the tooling, training, parts stock, and scheduling for commercial systems are different from the residential trade.

Which service to call for which symptom

Facility managers usually do not know which system is at fault; they know what the building is doing wrong. The table below maps the complaint you are likely to hear to the service that handles it. When the symptom could come from more than one system, the diagnostic visit sorts it out, and the first service listed is where to start.

Symptom to service: where to start
What you are seeingLikely systemStart with
Space too warm or too cold, unit runs but does not keep upRTU, split, or VRF capacity, airflow, or refrigerant issueCommercial repair for diagnosis; may lead to RTU replacement
Some rooms fine, others uncomfortable, same buildingZoning, controls, duct balance, or a single failed zone unitBuilding controls or commercial repair
Walk-in not holding temperature, ice on evaporator, product loss riskWalk-in refrigeration: defrost, charge, condenser, door sealsRefrigeration, treat as urgent
Reach-in or display case warm, compressor running constantlyCondenser coil, fan, refrigerant, or gasket failureRefrigeration
Ice machine slow, low production, cloudy or off-tasting iceScale, sanitation, water filtration, or harvest cycle faultIce machines
No hot water, lukewarm, or recovery too slow for the businessCommercial water heater or recirculationCommercial water heaters
Heating weak or absent across a large building, radiators or hydronic coils coldBoiler, pumps, or hydronic loopBoilers and hydronic heating
Whole building warm, central plant alarms, chilled water temperature highChiller, tower, pumps, or plant controlsChillers and central plant
Kitchen smoky or hot, doors hard to open, dining room drafty or odorousExhaust fan or make-up air failure, building pressure imbalanceKitchen exhaust and make-up air service
Equipment runs nights and weekends, bills high, setpoints driftSchedules, setpoints, sensors, economizer logicBuilding controls
Office or tenant space on ductless or VRF with one indoor unit down or communication errorsVRF or multi-split circuit or controllerVRF and split systems
Nothing is broken yet; you want fewer surprises and a recordAll of the aboveMaintenance plans
Refrigeration failures do not wait

A warm walk-in or medication refrigerator is a product-loss event in progress. Call it in as urgent and say what is stored. Comfort complaints can usually wait for a scheduled visit; cold storage usually cannot.

How diagnostics flow into repair, replacement, or maintenance

Every job starts the same way regardless of which service it ends up under: find out what is actually wrong. A large share of commercial service calls across the industry consist of replacing the component that tripped without asking why it tripped. A compressor that fails on high head pressure gets replaced; the dirty condenser coil or failed fan that caused the high pressure is left alone; the new compressor fails the same way in a year or two. Root-cause diagnostics means tracing the fault back to the condition that produced it and fixing that condition, even when it is less dramatic than the part that failed.

The diagnostic visit produces one of three outcomes. A repair, where the equipment is sound and a specific fault can be corrected with a reasonable expectation that it stays corrected. A replacement conversation, where age, condition, or refrigerant make further repair a poor use of money, leading to RTU replacement, a refrigeration system replacement, or a plant or VRF project. Or a maintenance finding: the equipment is fine, the fault was caused by neglect (coils, filters, belts, drains, sensors), and the right response is a program so the neglect stops.

What ties the three together is the record. Readings taken during any visit are logged to the asset in the DaVinci Portal, where a QR label on the equipment gives anyone with a phone the service history, readings, and photos. On a maintenance plan the same readings get taken every visit, which turns a data point into a trend, and a trend is what lets a technician say the suction pressure has been creeping for three quarters and the unit probably has a slow leak, rather than discovering the leak when the compressor seizes. The diagnostics guide goes deeper on method; the second opinion diagnostic applies the process to a job someone else has already attempted.

  1. Intake: what the building is doing, what has already been tried, what is at risk (product, patients, tenants, operations)
  2. Diagnosis: readings, inspection, and fault tracing on the equipment and the conditions around it
  3. Options: repair, replace, or maintain, explained with the reasoning, before any work is authorized
  4. Work: performed to the standard the equipment and the code require, documented with readings and photos
  5. Record: logged to the asset so the next decision is made from history rather than from scratch

Equipment coverage by building type

Different buildings lean on different parts of the service list. Knowing which systems are typical for your property type helps when you are scoping a maintenance program or deciding what to include in a bid. The pairings below are typical rather than universal; a specific building can have any combination.

Typical mechanical systems by commercial building type
Building typeSystems usually presentWhere the risk concentrates
Restaurants and commercial kitchensRTUs, walk-in and reach-ins, ice machine, water heater, exhaust fan and make-up airRefrigeration product loss; kitchen airflow and heat; hot water for sanitation
Grocery, convenience, and retailSales floor RTUs, display cases and walk-ins, rack or condensing unit refrigeration, controlsCold chain documentation; case temperatures; sales floor comfort during peak hours
Medical, dental, and veterinarySplits or VRF by suite, medication and vaccine refrigeration, water heater, controlsTemperature logs for stored medication; exam room comfort; after-hours scheduling
Schools and public buildingsPackage RTUs or central plant, boilers, cafeteria refrigeration and ice, controlsSummer and break scheduling; prevailing wage and documentation; long equipment lifecycles
Office and multi-tenant propertyRTUs or VRF, central plant on larger buildings, water heaters, BASTenant comfort complaints; after-hours runtime; portfolio-wide replacement planning
Warehouses and light industrialLarge RTUs or evaporative units, make-up air, process cooling, cold storage in someDock and floor temperature; large-footprint airflow; temperature-sensitive inventory
Hotels and hospitalityPTACs or VRF, banquet kitchen refrigeration and ice, central hot water, ballroom air handlingHot water at scale; kitchen refrigeration during events; guest comfort

Each of these has its own page under industries with more specific guidance, and the institutional building types (hospitals, campuses, government, utilities, airports, data centers, labs, senior living) are covered in the sectors library with a page per region.

The Southern California footprint

Day-to-day service work, maintenance programs, and most repair and replacement runs out of the Orange County home base. The service areas page lists the cities with dedicated pages, from Irvine, Anaheim, and Santa Ana down to Mission Viejo, Laguna Niguel, and Aliso Viejo, and up through Fullerton and Yorba Linda. For those cities, the full service list applies, including same-day diagnostics where scheduling allows and maintenance plans with the DaVinci Portal included.

Outside Orange County, the company works across Los Angeles County, the Inland Empire, San Diego County, and Ventura County for larger commercial, institutional, public, and multi-site work. There are no local offices or yards in those counties, which affects what makes sense to send there. A single reach-in repair in Oxnard is not a good fit. A multi-building replacement program for a school district in Riverside, a central plant project in San Diego, or a maintenance contract covering a retail portfolio across Los Angeles and Orange counties is. Larger projects beyond Southern California are bid project by project through the bid projects page.

How institutional and bid work differs from service work

A restaurant owner with a warm walk-in calls, a technician comes, the problem gets fixed, and an invoice follows. That is service work, and it is the bulk of what the eleven services above describe. Institutional and public work follows a different path. A school district, a county, a water agency, or a hospital system issues a solicitation, bidders respond under rules set by the agency and by state law, the award goes through a formal process, and the work is performed under a contract with prevailing wage, certified payroll, insurance and bonding requirements, and sometimes a project labor agreement. The mechanical work on the roof may look the same. Everything around it does not.

Davinci Mechanical is set up for both. As the union (UA Local 250) division of Scottish Tom's, the company is PLA and prevailing-wage ready with certified payroll, which is a prerequisite for most public work in California rather than a selling point. The bid projects page explains how the company approaches solicitations, the bid work library has a page for each agency type and region with the specifics of how those owners procure HVAC, and the sectors library covers the technical side of institutional building types: DSA-governed school projects, HCAI-regulated hospital work, federal and military facilities, courts and detention, utilities, and so on.

For private owners the distinction still matters. A property manager putting a portfolio maintenance contract out to several firms, or a grocery chain scoping a refrigeration retrofit across a dozen stores, is running a procurement even if the law does not require one, and the documentation habits public work demands make private bids easier to compare and enforce.

What every service visit includes

Regardless of which of the eleven services a visit falls under, a few things are constant. The technician diagnoses before recommending. Options are explained with the reasoning behind them before any work beyond the diagnostic is authorized. Readings are taken and recorded, not estimated. Photos document the condition found and the work done. And the record goes to the asset's page in the DaVinci Portal, where it is available to you, to your auditors or inspectors if you have them, and to the next technician who touches the equipment.

Most commercial equipment outlives the memory of whoever installed it and the tenure of whoever managed the building at the time. The service history is usually a stack of invoices in a filing cabinet, if it exists at all. A QR label that opens the unit's full history changes who can make a good decision about that equipment and how quickly. It is included with service, not sold as an add-on, because the documentation is the point. If you are not sure which service applies, start at the contact page; the FAQ covers scheduling and coverage questions, and the plans page lays out the quarterly, bi-annual, and annual tiers.

More questions, answered

I do not know which system is causing the problem. Which service do I book?
Book commercial repair. It is the diagnostic entry point for every system type, and the technician will trace the symptom to its source whether that turns out to be the rooftop unit, the controls, the refrigeration, or something else. If the problem involves cold storage or medication refrigeration, say so when you call so it is treated as urgent. The symptom table on this page is a reasonable guide, but the diagnostic visit is what actually sorts it out.
Can one contractor realistically cover HVAC, refrigeration, ice machines, water heaters, and boilers?
Yes, provided the contractor is commercial-only and staffed and equipped for each. These systems share the same underlying principles of refrigeration, combustion, airflow, and controls, and they share the same buildings. The practical benefit to the owner is one point of contact, one set of records, and a technician who understands how the systems interact: how a failed make-up air unit affects the rooftop units, or how a kitchen's heat load affects the walk-in. Residential firms that take commercial work on the side generally cannot do this well.
What does root-cause diagnostics mean in practice?
It means finding the condition that caused the failure rather than only replacing the part that failed. A compressor that fails on high pressure has a cause: a dirty condenser, a failed fan, a restriction, an overcharge. Replacing the compressor without fixing the cause produces another failed compressor. In practice, root-cause work takes readings, inspects the surrounding system, and explains the chain of events before recommending a fix. It costs a little more time on the first visit and considerably less over the life of the equipment.
Do you provide the same services outside Orange County?
The full service list, including same-day diagnostics and maintenance plans, is built around the Orange County home base. In Los Angeles County, the Inland Empire, San Diego County, and Ventura County, the company takes on larger commercial, institutional, public, and multi-site work rather than single-location service calls, because there are no local offices in those counties. Larger projects elsewhere in the country are considered project by project through the bid process.
What is the difference between a maintenance plan and just calling when something breaks?
Calling when something breaks means every visit is a diagnostic from scratch, every failure happens at the worst time, and nobody has a trend to work from. A maintenance plan puts the equipment on a schedule, takes the same readings every visit, cleans and adjusts the things that cause most failures, and builds a logged history in the DaVinci Portal. Problems show up as deviations in a quarterly reading rather than as emergencies in August. The plans page describes the tiers and what each includes.
How does bid or public-agency work differ from a normal service call?
Public work moves through a formal solicitation and award process, is performed under prevailing wage with certified payroll, carries insurance and bonding requirements, and sometimes falls under a project labor agreement. The technical work is similar; the contracting, documentation, and labor compliance are not. Davinci Mechanical is the union (UA Local 250) division of Scottish Tom's and is set up for this work. The bid projects page and the bid work library explain the process by agency type and region.