Which maintenance tier fits which kind of restaurant
The maintenance tiers on our plans page are built around visit frequency and included labor, and restaurants nearly always belong in the quarterly tier. The reason is load, not sales pitch: a kitchen rooftop unit ingests grease aerosol every day, walk-in condensers sit in the same exhaust plume, and door traffic on refrigeration is measured in hundreds of openings per shift. Equipment that sees that kind of use drifts out of spec in weeks, not seasons.
- Quarterly is the default for full-service kitchens, bars, breweries, and anything with a walk-in freezer. Each visit includes coil cleaning where needed, refrigerant readings, defrost verification, gasket inspection, ice machine inspection, and a look at the hot water system, with photos and readings logged to each asset.
- Bi-annual can work for small cafes, coffee shops, and counter-service concepts with limited cooking and only self-contained refrigeration, provided the sales floor rooftop unit is the main asset and the kitchen load is light.
- Annual is rarely a fit for a working kitchen. It is more appropriate for a commissary that operates a few days a week, or a seasonal concession that is closed for months at a time.
Ice machine sanitation deserves its own line. Manufacturers generally call for cleaning and sanitizing at least twice a year, and kitchens with hard water, flour dust, or yeast in the air (bakeries, pizzerias, breweries) usually need it quarterly. We fold that into the plan visits so it is not a separate call you have to remember. Our ice machine service page describes the procedure.
